City of Johannesburg Internship Programme 2025 (Citizen Relationship and Urban Management)

Job Overview

The City of Johannesburg (CoJ), Group Citizen Relationship and Urban Management Department (CRUM), is offering an Internship opportunity for a period not exceeding eighteen (18) months.

Location: Traduna House, 118 Jorissen Street, Braamfontein
Organization: City of Johannesburg (CoJ), Group Citizen Relationship and Urban Management Department (CRUM)
Closing Date: Tuesday, 01 July 2025

This internship is designed to provide practical experience in administrative support within the Citizen Relationship and Urban Management sector, focusing on integrated service delivery and stakeholder engagement.

Minimum Requirements

• Grade 12/Matric 
• National Diploma / Degree in Public Administration, Business Administration, Public Relations, Journalism, International Relations, Marketing and Communications, or a related qualification (completed with a minimum of 360 credits).

• Knowledge of Computer Applications (MS Office Applications).
• Only City of Johannesburg residents will be considered.

Primary Function

Provide effective and comprehensive administrative support to the Citizen Relationship and Urban Management Department (CRUM), specifically within the Integrated Service Delivery and Stakeholder Interface Unit, ensuring departmental efficiency.

Key Learning Areas

• Coordination of administrative requirements related to Integrated Service Delivery and Stakeholder Interface functions.
• Promotion of efficiency in hosting service delivery operations across various regions.

• Enhancement of stakeholder management/interface and internal communications services.
• Collation and preparation of qualitative and quantitative data for statutory reports.

Leading Competencies

• Proficiency in MS Office Packages (Word, Excel).
• Strong written and oral communication skills in English.
• Effective record-keeping abilities.

• Demonstrated sound judgment, empathy, and respect for others.
• Attention to detail, high accuracy, and excellent planning, organizing, and time management skills.

Core Competencies

• Teamwork and Collaboration, Values and Integrity, Customer Service Orientation.
• Commitment to Batho Pele principles, professionalism, and quality service delivery.

How to Apply

Application Deadline: Tuesday, 01 July 2025

Note: Applicants who applied previously do not need to re-apply. Only online applications will be considered.

Apply via the following link: https://share-eu1.hsforms.com/1PEC-SLWbSvKkKfbke5fqBAew554

Enquiries:
Contact Person: Annelise Botha
Tel: (011) 375 6093

Please note:

• If no notification is received within six (6) weeks of the closing date, consider your application unsuccessful.
• By submitting your application, you consent to the use of your personal data for recruitment purposes.
• Only shortlisted candidates will be contacted.

This is an excellent opportunity for qualifying individuals to gain valuable experience within one of Johannesburg’s key departments. We encourage all eligible residents to apply.

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