Job Overview
The Road Accident Fund (RAF) seeks applications for the position of Administrative Officer (Document Services).
Organization: Road Accident Fund
Location: Menlo Park, Gauteng, ZA
Job Title: Administrative Officer (Document Services)
Closing Date: 1 July 2025
Employment Type: Fixed Term Contract (24 months)
Reference Number: 5753
Salary: R434,656.00 per annum
T.A.S.K Grade: 10
The successful candidate will be responsible for providing efficient document management services to support the RAF’s operations.
This role is based in Menlo Park, Gauteng, and is offered on a fixed-term contract of 24 months.
Key Responsibilities
Mail and Document Handling
- Process incoming and outgoing mail, including batching and dispatch.
- Manage unidentified mail and faxes.
- Ensure timely receipt, capturing, and dispatch of legal process documents (e.g., summonses & writs).
- Maintain registers of payments and perform regular inspections.
- Conduct searches and retrieve documents from SharePoint and scanning solutions.
Correspondence Management
- Validate mail and files before scanning.
- Allocate mail to scanners and ensure proper indexing of scanned documents.
- Handle ICT-related queries and ensure scanning equipment operates optimally.
- Execute copying, binding, and laminating requests efficiently.
- Ensure effective courier services for delivery to financial institutions, government departments, and clients.
- Book vehicles for delivery and collection of items.
- Archive scanned files in accordance with the Archive Act and RAF strategies.
Supervision of Staff
- Allocate tasks and monitor performance of correspondence management staff.
- Ensure staff adhere to policies and procedures.
- Maintain discipline, mediate conflicts, and facilitate training.
- Monitor staff leave and attendance.
Policy and Procedure Compliance
- Contribute to the development of departmental policies and procedures.
- Ensure compliance with organizational standards and legal requirements.
Qualifications and Experience
- NQF 7 qualification (Bachelor’s Degree or Advanced Diploma in Administration or Business Management or related field).
- At least 3 years relevant experience in administrative, records management, or mailroom environment.
Additional Information
- This role is open to all qualified candidates with a focus on employment equity.
- Preference will be given to People with Disabilities.
- Applicants who do not receive feedback within six weeks of the closing date can consider their applications unsuccessful.
- Security vetting will be conducted on all prospective employees.
- Applicants must evaluate foreign qualifications through SAQA and provide proof of evaluation.
How to Apply
APPLY HERE FOR THIS JOB. The Road Accident Fund encourages qualified individuals to apply and join their team dedicated to road safety and victim support.
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