Job Summary
FlySafair is seeking a dedicated Cabin Services Administrator to join their team at Cape Town International Airport.
Organization: FlySafair
Job Location: Cape Town International Airport
Closing Date: 17 June 2025
Reporting to the Manager: Cabin Services, the successful candidate will be responsible for supporting cabin crew operations through efficient administrative management and coordination.
This is a permanent position offering a market-related salary.
Key Responsibilities
- Maintain cabin crew personnel records
- Assist with grooming standards, including dress code and hygiene
- Support updating manuals and operational documents
- Capture Flight Reports and Attendance Registers
- Collaborate with Human Resources on new crew employment processes
- Coordinate new employee onboarding and integration across departments
- Prepare documentation, including licenses, medicals, and certificates
- Organize and coordinate events such as the Wings Parade
- Manage disciplinary records and leave applications
- Contact crew to verify information and obtain relevant documents
- Compile meeting minutes and assist with feedback collection (e.g., delay feedback, NPS scores)
- Support recruitment processes by scheduling interviews and reserving venues
- Arrange meetings between crew and management
- Track late arrivals and passenger complaints
- Manage cabin crew headcount and ensure compliance with operational standards
- Assist with the implementation of procedures and standards within Flight Operations
Job Requirements
- Grade 12 or equivalent (Essential)
- Relevant tertiary education (Advantageous)
- 1-3 years administrative experience (Essential)
- Previous operations experience (Beneficial)
- Willingness to work overtime as required
- Familiarity with aviation industry structure and regulations
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Strong administrative, planning, and organizational skills
- Excellent interpersonal and communication skills
- Attention to detail and ability to multi-task in a fast-paced environment
- Immaculate timekeeping and digital communication skills
Personal Attributes
- Professional and high integrity
- Reliable and dependable
- Ability to work independently or as part of a team
Application Guidelines
- Email applications will not be accepted
- Preference will be given to members of under-represented designated groups
- If no feedback is received within two weeks of the closing date, consider your application unsuccessful
- FlySafair reserves the right not to proceed with this vacancy or to appoint based on operational needs
- APPLY HERE FOR THIS JOB
Join FlySafair and be part of a dynamic team ensuring excellence in cabin services!
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