Jobs

Call Centre Agent vacancy at FNB

The FNB Engine Room is seeking motivated Call Centre Agents to join their team.

Location: Johannesburg
Time Type: Full Time
Application Deadline: May 17, 2025
Job Requisition ID: R25908

Successful candidates will promote products and services, build lasting client relationships, and achieve sales targets through inbound and outbound calls.

The role requires providing personalized customer solutions, upselling, and maintaining high quality standards.

Key Requirements:

  • Matric certificate
  • Minimum 12 months telesales experience
  • Fluent in English
  • Relevant FAIS and RE5 qualifications (Fit and Proper Requirements)
  • Insurance and Service & Maintenance sales experience is advantageous
CHECK ALSO:  Multiple junior roles now open at Nedbank

Important:

  • Maintain a minimum 90% QA score
  • Adhere to 4 hours talk time and 7 hours productivity daily
  • Comply with all FirstRand policies and legislative requirements

We offer:

  • Networking and collaboration opportunities
  • A challenging and innovative work environment

Interested candidates are encouraged to apply before the deadline. The organization supports employment equity and encourages applicants with disabilities to disclose their status voluntarily.

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CHECK ALSO:  FNB is hiring for a 12-month Flexi Call Centre Agent position

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YüthAxis ZA is a dynamic platform dedicated to empowering youth with access to the latest career opportunities. We connect South African youth to verified job openigs and tools that enhance their professional journeys. Visit yuthaxis.com to discover and unlock your potential.

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