The City of Cape Town is seeking qualified and motivated individuals to join the Environmental Management Department as Visitor Controllers.
Job Vacancy: Visitor Controller
Department: Environmental Management
Directorate: Spatial Planning and Environment
Location: City of Cape Town
- Closing Date: 09 May 2025
- Reference Number: SPE 30/25 Ext
- Salary: Basic Salary: R 198,222 per annum
This role involves managing visitor access, providing information, and ensuring safety within the reserve.
Key Responsibilities
- Manage access control and visitor management activities
- Operate point-of-sale systems and handle revenue reconciliation according to tariff structures
- Issue entrance permits and provide general information to visitors
- Collect and report visitor and financial statistics
- Render first aid and report environmental or security emergencies
- Oversee booking and closure of visitor facilities
- Assist with field work, firefighting, and transportation of goods and staff
- Work weekends and public holidays as per roster
Eligibility Criteria
- Suitably Qualified Candidates with relevant experience
- Minimum Grade 10 (NQF level 2); Grade 12 would be advantageous
- At least one (1) year of relevant experience at a Nature Reserve or similar environment; second year preferred
- Proficiency in basic arithmetic
- Bilingual in two of the three official languages of the Eastern and Western Cape (Afrikaans, English, isiXhosa)
- Firefighting experience
- Computer literacy in MS Office, MS Excel, and Microsoft Outlook
- Must be physically fit and able to work on a flexible schedule, including weekends and public holidays
- Experience in point-of-sale/till operation, stock control, and public interaction is highly advantageous
- Additional courses such as First Aid are beneficial
- A valid Code EB/C1 driver’s license and Professional Driver’s Permit (PrDP) are an added advantage
Important Application Information
- Candidates will undergo a moderate fitness test and practical assessment as part of the selection process
- Certified copies of qualifications must be available upon request
- By applying, candidates agree to the use of personal information for recruitment purposes and may be subject to security, criminal, and lifestyle checks
How to Apply:
- External candidates: APPLY ONLINE VIA www.capetown.gov.za/careers
- Internal staff: APPLY ONLINE VIA SAP PORTAL
Please note: If no notification of appointment is received within three months of the closing date, applicants should consider their application unsuccessful.
Join the City of Cape Town and contribute to the sustainable management of our natural reserves!
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