The Department of Employment and Labour invites applications for the position of Client Service Officer: UIF. There are x32 posts available!
- Position: Client Service Officer: UIF (X32 Posts)
- Salary: R22,450 per month
- Closing Date: 23 May 2025 at 16:00 (walk-in) and 00:00 (online)
- Centers and Reference Numbers:
This initiative aims to promote equity (race, gender, and disability) through the appointment of candidates whose transfer, promotion, or appointment will enhance representativity in accordance with our Employment Equity Plan.
| Centre | Ref No | Number of Posts |
|---|---|---|
| Butterworth Labour Centre | HR4/4/5/01 | 3 |
| Cradock Labour Centre | HR4/4/5/02 | 3 |
| eMaxesibeni Labour Centre | HR4/4/5/03 | 3 |
| Fort Beaufort Labour Centre | HR4/4/5/04 | 2 |
| Lusikisiki Labour Centre | HR4/4/5/05 | 3 |
| Graaf-Reinet Labour Centre | HR4/4/5/06 | 3 |
| Komani Labour Centre | HR4/4/5/07 | 3 |
| Makhanda Labour Centre | HR4/4/5/08 | 3 |
| Maletswai Labour Centre | HR4/4/5/09 | 3 |
| eQonce Labour Centre | HR4/4/5/10 | 3 |
| Nqanqarhu Labour Centre | HR4/4/5/11 | 3 |
Requirements
- Educational Qualification: Grade 12 / Senior Certificate
- Experience: No experience required
Knowledge:
- Unemployment Insurance Act and Regulations
- Unemployment Insurance Contributions Act
- Public Financial Management Act (PFMA)
- Protection of Personal Information Act (POPIA)
- Department of Labour and UIF Policies and Procedures
- Treasury Regulations
- Department’s Vision, Mission, and Values
- Batho Pele Principles
Skills:
- Interpersonal and Telephone Etiquette
- Interviewing and Customer Relations
- Computer Literacy
- Verbal and Written Communication
- Listening and Interpretation (UI Act and Contribution Act)
- Conflict Management
- Time Management
- Analytical Skills
- Operational Systems On-job Training
Duties and Responsibilities
- Provide screening services to clients
- Process applications for UIF Benefits
- Register payment continuation forms
- Perform various administrative functions to support UIF operations
Enquiries
For further information, please contact:
- Ms N Getyeza: (047) 491 0656
- Ms L Nongena: (039) 254 7201
- Mr T Mgudane: (046) 645 7700
- Ms N Mkonto: (048) 881 3010
- Mr S Mshumpela: (049) 892 2142
- Mr S Thambo: (045) 807 5477
- Ms N Ntlokwana: (046) 622 2104
- Ms N Mvanyashe: (045) 932 1077
- Mr R Mbali: (051) 633 2633
- Ms N Mtwa: (039) 253 1996
- Mr Mbande: (043) 718 8380
Application Procedure
Applicants are to submit their applications as follows:
By Post:
- Deputy Director: Labour Centre Operations
- Butterworth: Private Bag X 3081, Butterworth, 4960
- Cradock: PO Box 38, Cradock, 5880
- Graaf-Reinet: PO Box 342, Graaf-Reinet, 6280
- Komani: PO Box 5320, Komani, 5320
- Makhanda: PO Box X 342, Makhanda, 6140
- Nqanqarhu: PO Box X 148, Nqanqarhu, 5780
- Maletswai: PO Box 397, Maletswai, 9750
- Qonce: PO Box 5600, Qonce, 5600
In Person Delivery:
Specific addresses are provided for each centre as listed above.
Email Submissions:
- Butterworth: Jobs-EC4@labour.gov.za
- eMaxesibeni: Jobs-EC4@labour.gov.za
- Fort Beaufort: Jobs-EC2@labour.gov.za
- Cradock: Jobs-EC3@labour.gov.za
- Graaf-Reinet: Jobs-EC9@labour.gov.za
- Komani: Jobs-EC10@labour.gov.za
- Makhanda: Jobs-EC7@labour.gov.za
- Lusikisiki: Jobs-EC8@labour.gov.za
- Nqanqarhu: Jobs-EC6@labour.gov.za
- Maletswai: Jobs-EC7@labour.gov.za
- Qonce: Jobs-EC9@labour.gov.za
Note: Ensure all applications are submitted before the closing date.
The Department of Employment and Labour is committed to promoting equity and diversity in the workplace.
Preference will be given to candidates whose transfer, promotion, or appointment will promote representativity in line with our Employment Equity Plan.
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